When you Go to Dell Order Status It Only Shows Vague Info About What Stage Your Computer Is In.(Production, Shipped) I've Found A Backdoor Phone Number That Will Tell You More Details About Your Order Status (where it is in production)
STEP 1 : First Call - 1 - 800 - 283 - 2210
This will be a dell financial services #, don't worry, you are in the right place Make Sure to Wait For Options to Start B4 Entering #'s
STEP 2: LISTEN, there two different answering machines you can get! Both will get you to where you need to go, but they both require a different # to be hit! (Usually 4 For Me In The US)
A: If you hear music for a split second when the call is picked up HIT #3
B: If you don't hear music HIT #4 (even though it says hit 3 for tracking, trust me) Recently It Has Been This Option
STEP 3: HIT #2 Even If Its Home, Press 2 for Business
STEP 4: HIT #1 Track Status/Service Call
STEP 5: HIT #1 Track Status, Then It Will Ask You For Your Order Or Dispatch Number :-)
Any One Of these phases can take longer than normal sometimes, Ive heard of people being in any of these stages for weeks due to backorders, weather, ETC.
Kitting: Your Parts Are being put In A Bin Together Getting Ready 2 Be built (as long as parts aren't back-ordered)
Build: This is when Dell actually puts together your laptop.
Testing: This stage is where the system undergoes rigorous testing. This is also the stage all the software are loaded on the system.
Boxing: Getting Boxed Up And ready to ship!??
Shipping: The stage in which we all want to be! It's pretty much self explanatory, your laptop is being shipped via Dell's carrier of choice. Enjoy Dell Order Status Production Details VIA NBR
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